Technical Support Services
Before signing the contract, we will present to you the preliminary design plan through the "Work Envelope Diagram" and other relevant materials, so that you can review, revise, and confirm it.
During the production process, we will report the production progress and related information to you in real-time according to your requirements, ensuring that you can provide guidance and supervision.
Before delivery, we will, according to your requirements, jointly participate in product performance testing with you, or carry out product acceptance as stipulated in the contract.
After delivery, we will provide complete product quality certification materials along with technical documents such as installation, operation, and maintenance manuals.
Regarding training, our company will be responsible for training the operators on equipment operation as well as maintenance and upkeep.

After-Sales Service
We will be responsible for training operators on equipment operation, maintenance, and upkeep at our company or at the user's site (at a location designated by the owner).
We will provide free services for product quality issues during the warranty period, and paid services for issues outside the warranty period or for problems not related to product quality.
We commit to supplying spare parts and components over the long term.
We will conduct regular follow-ups with users to ensure service quality.
After-sales service hotline: 0518-85280988 or 85287123.